Case Studies

Our case studies present real world digital solutions delivered for public sector institutions, showcasing rmz’s expertise across strategy, design, development, and transformation aligned with national priorities.

Smart City Infrastructure Readiness

Client:
Damascus Municipality (Planning Phase)
Challenge:
No digital baseline for urban systems to scale smart technologies.
Solution:
rmz delivered a city-wide digital readiness assessment and smart roadmap.
Outcome:
  • Identified 7 digital investment priorities
  • Created regulatory alignment model for IoT
  • Positioned Damascus for regional smart city funding
Young female

National ID Data Integration

Client:
Ministry of Interior (Pilot Scope)
Challenge:
Fragmented data systems across agencies and lack of secure citizen authentication.
Solution:
Built an integrated, secure identity platform interoperable across ministries.
Outcome:
  • Real-time identity verification across 3 major services
  • Enhanced public trust and process integrity
  • Full compliance with data protection frameworks
Young female

E-Government Portal Modernization

Client:
Ministry of Public Services
Challenge:
Legacy platforms were outdated, with slow response times and limited citizen access.
Solution:
rmz deployed an Arabic-first e-portal integrated with national ID and payment systems.
Outcome:
  • Citizen self-service increased by 230%
  • Service delivery time reduced by 50%
  • Ministry operational efficiency improved significantly
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+20,000
Citizens reached
+12
Platforms launched
+5
Ministries engaged
90%
System uptime
90 days
Average delivery cycle
Strategic Impact Highlights

rmz delivers results that strengthen institutional capacity and citizen trust.

5+ national ministries supported with strategic and technical transformation
12+ e-services deployed, reaching thousands of citizens
Secure platforms delivered with > 90% availability
Co-delivery with public teams to ensure sustainability and ownership
Testimonials

What people are saying

rmz helped us translate vision into impact, our services are now faster, safer, and more citizen friendly.

Young woman smiling
Director General
Public Digital Affairs

Their team worked alongside ours, not in parallel. That’s why we trust rmz.

Young woman smiling
ICT Director
Government Agency